Thursday, August 2, 2007

What Is An NJABL Error While Sending An Email

Many people around the world use email for both personal and business reasons. iPowerWeb has gained great respect for its web hosting services and is currently one of the world's largest web hosting providers. Included with every shared web hosting account is our very popular email services. This does not occur on a regular basis although at some point you may run into a NJABL error while sending an email. The NJABL error message means that you have not authenticated with our mail server recently, so you are not an 'authorized sender'. The mail server sees you are coming from a Dynamic/Residential IP range (like a dialup connection or cable modem), and spits out this error. In order to fix the error, you can try the following:

A. Just hit the 'Send/Receive' button in your email client a few times, then try to resend the message.

B. Click Send/Receive before composing an email. This way, you have 20 minutes to send the email and will not see the error.

C. (Recommended) You can tell the email client NOT to send messages immediately. This is the recommended method. This way, you compose a message, take as long as you need, click send, and when you're ready to send it out, click Send/Receive.


MS OUTLOOK:
- Open Outlook
- Click on Tools and choose Options
- Click the Mail Setup Tab
- Uncheck "Send Immediately When Connection"
- Click OK and make sure the Outbox is empty.
- Close Outlook and open it once more.
- From this point on, you should no longer see this error.


MS OUTLOOK EXPRESS:
- Open Outlook Express
- Click on Tools and choose Options
- Click the SEND Tab
- Uncheck "Send Messages Immediately"
- Click OK and make sure the Outbox is empty.
- Close Outlook Express and open it once more.
- From this point on, you should no longer see this error.


If you are using a program other than Outlook and see this error, please contact the manufacturer for ways to configure their email client to do the same in order to avoid the error. If you need more information regarding our email services or have any other web hosting related questions, please contact us.

1 comment:

Anonymous said...

this is interesting. thanks for the information