Sunday, May 27, 2007

First 30 Days

Previously we explained that every iPowerWeb hosting account comes with an unconditional 30 day money back guarantee and this is still true. Just like our hosting prices our terms do not change either. If for some reason you wish to receive a refund for your the hosting account you paid for you may do so within the first 30 days. So another common question that comes into our Customer Support Department is "When do the first 30 days start?". This is a very good question because your hosting account does not necessarily start once you click the purchase button on our web site. Instead we must wait until your payment has been approved or cleared in order to setup you account. This is why we say that the first 30 days for any account with iPowerWeb begins on the day the account has been set to our approved status. If you are wondering when this day is, you will receive an account setup email immediately following the setup of your account. This means that from the day your account has been approved you will have 30 days to request for a full refund. Hopefully this trial period is sufficient in order for you to understand whether or not we are right for you. If you wish to cancel following the first 30 days you may do so with no penalty. We try to make the entire hosting process as easy for you as possible.

1 comment:

Anonymous said...

iPowerWeb is the best provider. I have used the money back guarantee with other hosts because they were soo bad - but you guys rock. You don't want to mention any hosts and I truly respect that. By the way, would you ever sell your domain name to us.