Thursday, May 17, 2007

Step 2 in Getting Started

Once you have read the first step of "How to Get Started" shortly thereafter you should be ready for the second step of getting started with iPowerWeb. As you are probably aware the first step was concerned with providing you with a better understanding of domain names and how they work. Now in the second step we will explain your account setup letter and how it works.

When Do I Receive My Account Information?
Within the first 24 hours of purchasing your iPowerWeb hosting product you will receive an "account letter" via email which will include all of your account settings. Once you receive your account letter via email you could get started setting up your new account. Please note that if you purchased your web hosting account over two business days ago and are yet to receive your account letter, please contact us in order to resolve the issue as soon as possible.

What Is Included With My Account Setup Letter?
Your account setup letter with iPowerWeb is broken down into 7 separate sections - numbered 1 through 7. Here is a short description of each section and their significance.

*Section 1: Account Information
This section provides you with your username, password, and hostname. The hostname is only used until your domain name becomes available. Once your domain is ready, you need not use the hostname. You will use the username and password when logging into your control panel, checking mail, connecting to FTP, and when verifying account security. Your hostname can be used to upload your files, secure your site, or access your temporary URL. All of these are discussed in later sections of this help tutorial.

Username: your user name
Password: your password
Host Name:

*Section 2: Account Management
iPowerWeb hosting customers receive a state of the art control panel, known as vDeck. This control panel allows our customers to perform many complex functions with a click of a button. This is part of our ongoing goal to make web hosting easier to use without cutting out important features.

To access your account control panel before your domain name is ready, please visit: (be sure to replace the #’s with your host number.

To access your control panel after the domain is available, please visit:

*Section 3: Temporary Address
Before your domain name resolves (points over to our servers), you may want to check to see what your website looks like. Many customers upload their files before the domain is ready so they have no downtime. Others upload their files before they transfer the domain to our servers for the same reason. To access your temporary URL, you will need to use your hostname and username. The website to get to your temp URL is:
(remember to replace the # with your hostname and the username with your username)

The temporary address is also used to SSL Enable your site. This means that you can have the lock in the bottom of your browser showing your visitors that your site is secure. To do so, you would use the same temp address, but use https instead of http. The example is show below:
(remember to replace the # with your hostname and the username with your username)

If you rather use your domain name instead of the hostname to secure your site, you must purchase an SSL certificate from iPowerWeb.

You will not be able to use the hostname to publish your site. You must wait for the domain name to be ready before you can do so. Also, securing your files and folders with SSL is not available with FrontPage built sites that require extensions unless you purchase an SSL Certificate from iPowerWeb.

*Section 4: Email Management
Email is an important part of everyday business. iPowerWeb allows you to create up to 2500 email accounts (which should be more than enough) with our standard $7.95* a month price plan. We also offer a default account. This default acts as a catch-all. This means that any mail sent to any address at your domain name, that does not exist, will go to this catch-all. This section of the account letter provides your default username, password, and POP and SMTP servers. The POP and SMTP servers are bits of information required by email clients (programs) in order to send and receive email. Your POP and SMTP servers are:


*Section 5: Domain Name Information
This section is a repeat of the 2nd letter you received entitled “Domain Transfer Info”. It is here to reinforce the importance of having your domain point to iPowerWeb’s name servers. We also provide the name servers in case you missed them in previous emails. Please read Step 1 in getting started for more information on Domains.

A. New Domains
If you registered a new domain with us upon ordering hosting service, it will be available to you in 24 to 48 hours. Until that time, you will be able to access the account through the Host Name as recommended in section II of this document.

B. Transfer of Existing Domain Names
If you already have a domain name and selected "Transfer" on the order form, we will send you the appropriate materials and instructions for contacting your registrar and completing your domain name transfer. In fact, you should have received that info before you receive the account letter. If you are already familiar with this process, please use the following DNS information to transfer the domain:


*Section 6: Path Information
This section is only important to you if you are a programmer. Section six of the account letter provides path information on how to get to certain CGI libraries, as well as some modules. It also provides absolute paths to your folders. Again, this is only used in programming or web development. Standard users may never need this information.

We understand that this may have been a long post although the information provided here is very useful for all iPowerWeb hosting customers. If you have any additional questions always feel free to contact our customer support department. We are trying to make the complex world of web hosting easier for all of our customer and we hope this post has helped.

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