Tuesday, June 19, 2007

Extending or Shortening Your Service Term

When purchasing a web hosting plan with iPowerWeb you have the option of getting a 3 month, 6 month, 12 month (1 year), or 24 month (2 years) service term. In some cases a person may not know how long they would need their hosting plan for therefore you may want to extend or shorten your service time. As you are most probably aware we offer a 30 day unconditional money back guarantee - therefore if you wish to cancel your plan within the first 30 days you may do so and receive a full refund with no questions asked. The money back guarantee does not only apply if you are unhappy with our service (which we know will never happen) but it also applies to people that no longer need their website.
So lets say you are 2 months into your web hosting plan and need to cancel your web hosting plan, how do you do this?
Or lets say you are 2 months into your 12 month web hosting service plan and want to extend your service term, how you do this? Well if you are considering either of the two - you are at the right place.
You may change your service term at anytime without paying any extra fees. You simply pay the difference or receive a refund, depending upon whether you want to extend or shorten your service term. To arrange for these modifications, please contact billing@ipowerweb.com with your request. For security verification, please include the last four digits of your credit card on file. Some hosting companies like to give their customers a hard time when they want to renew or cancel and may even have some hidden fees. At iPowerWeb we work hard to make web hosting simple and stress-free. A great example of such policies are when we make everything easier for you when you want to add or subtract time to your web hosting service term. If you ever have some questions regarding the length of your service term, you should always contact us either via email or by telephone at 888-511-HOST.

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